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Abbots and PA Care commended for going “beyond the call of duty” by CQC

Abbots and PA Care commended for going “beyond the call of duty” by CQC

We have had our finalised inspection report from the care Quality commission who visited our service in November to carry out an unannounced inspection.


We are delighted with the report which states: 


” People told us they were so pleased to have the support provided by Abbots care. They said the care workers and office staff were wonderful. People told us the service provided was over and beyond the call of duty and nothing was ever too much trouble.

We found the service to be very well structured. All office staff we spoke to had clear lines of accountability. This meant that people received a service in their own homes that was efficient and met their current assessed needs”


Camille Leavold Managing Director commented “we are delighted to receive this excellent feedback form our customers. We are always working to improve our services and can only do this with their valuable feedback ”


For details of the whole report visit http://www.cqc.org.uk/sites/default/files/media/reports/1-101643066_Abbots_Care_Limited_1-110156405_Abbots_Care_Limited_Hertfordshire_20121222.pdf

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